Employment Opportunities

Angel Foundation™ is currently hiring for three positions on team. Please see below for details. To apply for our Financial Cancer Care Manager or Program Support Coordinator position, please email Norah Cooper at ncooper@mnangel.org or follow the links below.

 

TITLE: Financial Cancer Care Program Manager -> Apply Here

CLASSIFICATION: Full time; Exempt

SALARY RANGE: $50,000 – $55,000/year

REPORTS TO: Vice President, Mission Delivery

SUMMARY: The Financial Cancer Care (FCC) Program Manager is responsible for providing program management for an innovative program, Financial Cancer Care. FCC works to help cancer patients and their families tackle the financial toxicity a cancer diagnosis often brings. The FCC Program Manager works with oncology healthcare professionals in identifying patients, facilitates a monthly workshop on financial planning, and manages a cadre of Pro Bono Certified Financial Planner™ volunteers. The ideal candidate is resource driven and passionate about reducing cancer-related financial toxicity for oncology patients and helping patients find the resources they need to cope with their diagnosis.

ESSENTIAL FUNCTIONS

  • Responsible for the delivery and management of the Financial Cancer Care program and serves as a critical player on the Mission Delivery team.
  • Responsible for driving program strategies with measurable outcomes.
  • Creates relationships with oncology healthcare professionals to ensure patient awareness of the FCC program.
  • Provides materials for and co-facilitates one to two monthly workshops.
  • Acts as a superuser of our client database, WizeHive, to ensure all systems, policies, and processes are in place for proper recording, tracking, and reporting of Financial Cancer Care program data.
  • Assists in grant writing or reports as needed.
  • Matches clients with Pro Bono Certified Financial Planner™ volunteers. Reviews and evaluates client progress and establishes client outreach and retention efforts.
  • Works collaboratively with Pro Bono Certified Financial Planner™ volunteers and oncology healthcare professionals in assessing the financial needs of a client and providing resources for support.
  • Provides navigation for clients who may qualify for assistance through state, county, or federal programs, foundational grants, and/or replacement drug services.
  • Responsible for coordination and delivery of all client and Pro Bono Certified Financial Planner™ volunteer training programs and workshops.
  • Promotes the Financial Cancer Care program with key stakeholders, funders, and community organizations through speaking engagements, meetings, and written materials.
  • Creates marketing content for fliers, website, social media, and other communications.
  • Participates in weekend or evening organizational programming and occasional development events throughout the year.
  • Understanding and thoughtful management of program budget.
  • Performs other job-related responsibilities as requested.

QUALIFICATIONS

  • Bachelor’s degree in social work preferred.
  • A minimum of three years program delivery and management experience. Experience as a patient financial advocate, financial counselor, medical social worker, or other related healthcare or nonprofit position preferred.
  • Knowledge and understanding of oncology services, state and federal financial programs, Medicare/Medicaid, and other health related financial programs and resources.
  • Ability to establish and maintain effective working relationships with health care constituents, social workers, oncology experts, Pro Bono Certified Financial Planner™ volunteers, key stakeholders, and community partners.
  • High level of comfort in working with individuals and families during times of crisis.
  • Excellent organizational, management, communication, and leadership skills.
  • Strong business acumen.
  • Must be willing to drive program results and monitor impact.
  • Must be dependable, flexible, initiative-taking and have a passionate commitment to the mission and culture of Angel Foundation™.
  • Ability to work independently, exercise good judgment, and maintain confidentiality.
  • Proficient in Microsoft Office software.
  • Confident presentation skills.

WORK ENVIRONMENT

  • Flexible, hybrid work environment.
  • Physical requirements: normal office environment, ability to sit, stand and operate office equipment.
  • Ability to lift 25 lbs.
  • Travel requirements: some travel may be required. Likely two-three trips to Rochester and Duluth a year.
  • Ability to work nights and weekends as program needs necessitate.

KEY COMPETENCIES

  • Leads with empathy and compassion
  • Ability to build and retain effective relationships
  • Excellent oral and written communication skills
  • Excellent time-management skills
  • Strong patient advocacy and referral skills
  • Strong program management and evaluation skills
  • Commitment to excellence
  • Strong customer service focus
  • Strong business acumen
  • Results oriented and solutions-focused
  • Team player
  • Positive outlook
  • Innovative
  • Independent worker
  • Accountable
  • Adaptable

SUCCESS METRICS

  • Successful acquisition and retention of referral sources
  • Successful acquisition and retention of clients/patients
  • Successful and timely distribution of stipends
  • Successful and timely matching of clients with Certified Financial PlannerTM volunteers
  • Program stays within budget
  • Accurate financial and data management
  • Positive client and volunteer feedback
  • Employee retention and satisfaction

BENEFITS

  • Employer-sponsored Medical, Dental and Vision
  • Employer-paid Group Basic Life/ADD, LTD and STD
  • 401(k) with company match
  • PTO: starting at four (4) weeks/year
  • Holidays: 11 paid and up to four (4) floating holidays
  • Professional development stipend
  • Employee Assistance Program

 

TITLE: Program Support Coordinator (Located in Duluth, MN) -> Apply Here

CLASSIFICATION:  Full time (40 hours/week); Non-Exempt

SALARY RANGE:  $45,000 – $50,000/year

REPORTS TO:  Vice President, Mission Delivery

SUMMARY: Provides critical support for all of Angel Foundation’s™ programming and support development work for the organization by providing customer support, community partnerships, volunteerism, events, and foundation activities.

Angel Foundation ™ programs include Volunteerism, Emergency Financial Assistance, Financial Cancer Care, and Adult and Family programming.

 

ESSENTIAL FUNCTIONS

Administrative Support to the Organization

  • Customer support duties include answering and returning telephone calls by triaging responses and responding to email inquiries.
  • Assists in scheduling meetings with clients and health care professionals within St. Louis County.

Programming Support Duties

  • Acts as a super user of program database and maintains the accuracy and integrity of the data across programming by ensuring all client, health care, and community organization information is kept current and up to date.
  • Coordinates volunteerism by acting as the first contact with volunteers and ensuring volunteers are connected with appropriate staff leaders, have all necessary information and resources to volunteer and feel warmly welcomed by the organization.
  • Provides a continuous feedback loop from patients to ensure programming is responsive to patient needs and is culturally appropriate and inclusive.
  • Provides statistics, quotes, pictures and details from programming efforts to help tell the Angel Foundation ™ story.
  • Provides more in-depth program support when program leads are out of the office or need more support remotely.

Foundation Support:

  • Acts as an organizational representative within the health care, oncology, and social work communities.
  • Corresponds with healthcare providers, clients, and caregivers.
  • Helps coordinate and participates in Angel Foundation™ programs and fundraising events as needed.

QUALIFICATIONS

  • Associates or Bachelor’s degree in related field, or a combination of education and experience.
  • Preferred experience in working within a non-profit organization.
  • Strong interpersonal skills and ability to work with a wide variety of individuals with a high-degree of professionalism.
  • Excellent communication skills, including writing, proof reading skills, and speaking in-person and over the phone.
  • Great customer service ethic and high expectations for quality.
  • Ability to organize, manage and accomplish multiple tasks with flexibility and strong attention to detail.
  • High level of comfort in working with clients and caregivers during times of extreme hardship.
  • Must be comfortable with database management and support.
  • Demonstrates commitment to a person-centered approach when working with a wide variety of individuals (clients and caregivers) to support their specific needs and circumstances.
  • Ability to maintain confidentiality in all aspects of the job.

WORK ENVIRONMENT

  • Remote office – located in or around Duluth, MN.
  • Travel requirements: visits three to six times a year to our Twin Cities headquarters office and some local travel will be required.
  • Many weeks will include nights and weekend work to support programming or development events.

KEY COMPETENCIES

  • Empathetic communicator
  • Customer service focus
  • Detail and results-oriented
  • Solutions focused
  • Team player
  • Positive outlook
  • Innovative
  • Independent worker
  • Accountable

SUCCESS METRICS

  • Internal and external customer feedback
  • Quality assurance on projects and data entry
  • Goal and deadline focused

BENEFITS

  • Employer-sponsored Medical, Dental and Vision
  • Employer-paid Group Basic Life/ADD, LTD and STD
  • 401(k) with company match
  • PTO: four (4) weeks/0-2 years of FT employment
  • Holidays: 11 paid and up to four (4) floating holidays
  • Professional development stipend
  • Employee Assistance Program

Angel Foundation™ is committed to building and maintaining a diverse staff. People of color, LGBTQ-identified individuals, and those with Spanish or ASL fluency are strongly encouraged to apply. 

 

To learn more about our Equal Opportunity Policy, click here.

Thank you for your interest in working at Angel Foundation™.

Angel Foundation™